Shipping
Sewn Designs ships from Canada - we currently offer shipping anywhere in Canada and the US. If you’d like a quote to a different country please email your mailing address to hello@shopsewn.com.
Please note that as all our products are handmade, production time prior to shipping is 1-3 business days.
Canada Tracked Shipping
Option one: Third party shipping via Chit Chats Tracked for a discounted rate arrives in 2-8 business days (unit and buzzer number must be provided if in an apartment building and not available on remote addresses or PO Boxes)
Option two: Canada Post Tracked Packet these parcels take 2-6 business days to arrive and include tracking
Canada Express Shipping
Via UPS, Canpar or Purolator these packages arrive in 1-3 business days.
Local pickup
Local Calgary pickup is available! Please select LOCAL pickup at checkout and we’ll email you to arrange a pickup date and time. Pickup location is in Crescent Heights.
(If you’re waiting to hear from us please check your junk mail!)
United States Shipping
Shipping to the US is provided by Chit Chats and is then handed over to USPS. All US orders now include a 25% tariff as all of Sewn’s products are handmade in Canada
Returns
Sewn Designs takes tremendous pride in the quality of our products as every piece is handmade in small batches with infinite love.
We offer exchanges for wrong sizing subject to availability and within two weeks of you receiving your items. Underwear are excluded for hygienic reasons.
Any return shipping due to incorrect/incomplete address is to be covered by the customer plus a $5 undeliverable fee.
Should you receive a faulty product we will accept a return and issue a refund or offer a replacement.